Privacy policy
First Friends Childcare collects only what we need to answer your questions and manage our waitlist. We never sell your information.
What we collect
When you fill out a form. The waitlist form asks for your name, email, phone, your child's birth or due date, the program you're interested in, your hoped-for start date and any notes. The tour form asks for your name, email, phone, program of interest, best times and a message.
Each submission is emailed to our office and saved on our website's server as a backup, so no request gets lost. We use it only to contact you, schedule visits and manage the waitlist and enrollment.
When you browse. If you accept analytics cookies, Google Analytics records how the site is used: pages visited, how you arrived, device and browser type, and approximate location. We use this only to improve the site.
Cookies and similar storage
- Google Analytics (
_ga,_ga_*): only set if you click Accept. They last up to two years. - Your cookie choice (
ff_consent, stored in your browser): remembers Accept or Decline for 12 months. - Parent portal sign-in (
ffportal): needed to keep enrolled families signed in. It is deleted when you close your browser.
Advertising features are turned off. You can change your choice any time with , also linked at the bottom of every page. If your browser sends a Global Privacy Control signal, we treat it as Decline.
Our fonts load from Google Fonts, so your browser connects to Google's servers to download them. See Google's privacy policy and how Google uses data from sites that use its services.
Who we share it with
No one, except the companies that host this website and our email, which handle it on our behalf. We don't sell or rent your information, and we don't use it for advertising.
Children's privacy
This site is for parents and guardians. It is not directed to children, and we do not knowingly collect information from children under 13. A child's birth date is only collected from a parent through the waitlist form.
How long we keep it
Our website's backup copy of each form submission is deleted automatically after 90 days. Our office keeps waitlist and enrollment information only as long as needed. Analytics data is kept by Google under the retention settings in our account.
Your choices
You can ask us to see, correct or delete the information you sent through our forms. Contact us at firstfriends@msn.com or 508.791.4884, or write to 111 Park Avenue, Worcester, MA 01609.
Changes
If we change this policy, we'll update the date at the top of this page.